http://www.iclone.org.uk/forum/forum/bug-reports iClone support & discussion en-US Wed, 08 Feb 2012 18:03:17 +0000 http://bbpress.org/?v=1.0.2 q http://www.iclone.org.uk/forum/search.php http://www.iclone.org.uk/forum/topic/item-information-for-blueprints#post-645 Mon, 06 Feb 2012 23:15:52 +0000 marv 645@http://www.iclone.org.uk/forum/ <p>Hi,</p> <p>Just tried to get blueprint information for a specific blueprint from the item list and the app crashes. Rebooting my iPhone didn't seem to solve the problem.</p> <p>Marv </p> http://www.iclone.org.uk/forum/topic/jump-planner-inaccuracy#post-544 Fri, 20 May 2011 14:11:13 +0000 BenS 544@http://www.iclone.org.uk/forum/ <p>THE STUPID IT HURTS.</p> <p>That is all... </p> http://www.iclone.org.uk/forum/topic/jump-planner-inaccuracy#post-543 Tue, 17 May 2011 14:10:32 +0000 BenS 543@http://www.iclone.org.uk/forum/ <p>I had been eyeballing the accuracy against the ICSC planner and not noticed the discrepancy - will recheck things with dotlan before the next release! </p> http://www.iclone.org.uk/forum/topic/jump-planner-inaccuracy#post-542 Sat, 14 May 2011 15:15:37 +0000 Alejan Gerakh 542@http://www.iclone.org.uk/forum/ <p>I've noticed that I've had to add another level to 'Jump Drive Calibration' in the Jump Planner to get similar enough results to web-based Jump Planners. It begs the question as to whether the system is calculating jump ranges accurately enough. I know that, with my skills as they are (Jump Drive Calibration IV), I can go as far as 13 light-years with a carrier, but the planner seems to claim I have less than perhaps 11 light-years range. If I had another level, I'd have a range of 14.625 light-years, according to the DOTLAN EveMaps planner.</p> <p>A basic carrier has a range of 6.5 ly by default, Jump Drive Calibration adds 25% per level. At 4, this means it's doubling the range, from 6.5 to 13.</p> <p>Not sure what sort of calculation method is being used for the jump range... but at least the fuel seems accurate.</p> <p>I just thought I'd call attention to this issue, just in case people are relying on the iClone tool to tell them how to efficiently get their capital ships from one place to another. </p> http://www.iclone.org.uk/forum/topic/industry#post-534 Mon, 14 Mar 2011 11:40:50 +0000 BenS 534@http://www.iclone.org.uk/forum/ <p>I believe that happens when a job has completed, but not been delivered or otherwise interacted with in-game. In any case I'll take a look, along with chasing up the quantity!</p> <p>Absolutely no idea on the audio. I'll have a look, but I've certainly not (consciously) added any sounds to the app, other than the skill training notification one... bizarre! </p> http://www.iclone.org.uk/forum/topic/industry#post-532 Sun, 13 Mar 2011 19:06:50 +0000 ryldar 532@http://www.iclone.org.uk/forum/ <p>Status sometimes shows "due" and a date in the past for jobs already complete. &lt;<a href="http://bit.ly/gAgRwK" rel="nofollow">http://bit.ly/gAgRwK</a> &gt;</p> <p>Not sure if this is a bug or should be a feature request, but he quantity is not provided on production jobs.</p> <p>Also, I hear an odd bit of audio when I touch the Industry button. It sounds a little like dice rolling. </p> http://www.iclone.org.uk/forum/topic/asset-search-hangs#post-526 Thu, 10 Mar 2011 12:52:48 +0000 BenS 526@http://www.iclone.org.uk/forum/ <p>I'll take a look into that - sounds like a table index has gone AWOL... </p> http://www.iclone.org.uk/forum/topic/asset-search-hangs#post-522 Thu, 10 Mar 2011 06:38:17 +0000 Hokum 522@http://www.iclone.org.uk/forum/ <p>I just moved to iPhone from Android and iClone was my first install. I love the Aura app for Android and was glad to find something similar for iPhone. But, after 24 hours all my toons are loaded. I finally found the Asset search by pulling down on the Asset list. So I typed in Dreaded which should come up with a number of matches across all my toons and corporation. Instead it hung for 15 mins with the "busy" twirly rolling. I went back to home screen and tried to go back to iClone which remained hung. Eventually I just killed the process. There is no cancel search option, and I think 20 mins is a long time to wait for a result. I have 4 toons loaded.</p> <p>What I was hoping to see was a list across all the toons and corp places like "Toon 1 has 5, Toon 3 has 24" and then able to drill down so I can see that the 24 matches are in three stations... </p> http://www.iclone.org.uk/forum/topic/wallet-crash#post-520 Wed, 09 Mar 2011 10:03:25 +0000 BenS 520@http://www.iclone.org.uk/forum/ <p>There is a by-day list - toggle between month and day view via the control at the bottom of the screen. </p> http://www.iclone.org.uk/forum/topic/wallet-crash#post-519 Wed, 09 Mar 2011 03:26:42 +0000 Adegans 519@http://www.iclone.org.uk/forum/ <p>Can you add a list view to to the wallet similar to iCal for iPhone?<br /> The calendar view is less than efficient in my experience. </p> http://www.iclone.org.uk/forum/topic/wallet-crash#post-514 Sat, 05 Mar 2011 15:12:12 +0000 rottenator 514@http://www.iclone.org.uk/forum/ <p>Two things:<br /> 1) send crashlogs to [support_at_iclone.co.uk]<br /> 2) what is it you don't understand about the wallet? As it is, it shows a calendar with a 'dot' on each day you you have a walletjournal record. That way you can quickly see when you had transactions and they are sorted per day. For actual market transactions (so not ratting bounties and such) you can check the details (what you sold/bought and to/from whom). Maybe you expected the same view as in Eve itself? </p> http://www.iclone.org.uk/forum/topic/wallet-crash#post-513 Sat, 05 Mar 2011 03:56:42 +0000 ridnourpat 513@http://www.iclone.org.uk/forum/ <p>I just downloaded and installed the latest version of iClone because I read in the update notes that the Wallet crash issue was resolved with the new release. Before the upgrade when I opened the Wallet tab, the program would crash to the the iPhone home screen immediately. Now when I open it, I see the calendar (which I don't understand btw if it's supposed to show wallet information) briefly, then it crashes to the home screen. So I would say there has been a little improvement with the newer version, however, it is still broken for me. I understand you need crash logs. The site you provided with instructions menttions the location of these logs on the computer and says that if you upload them to iTunes that you would be able to access them there. But it doesnt describe how to upload the logs to itunes. </p> http://www.iclone.org.uk/forum/topic/wallet-crash#post-512 Fri, 04 Mar 2011 17:16:27 +0000 rottenator 512@http://www.iclone.org.uk/forum/ <p>Under certain circumstances checking the details of a transaction might crash iClone. I've reported it with all the info I could give. </p> http://www.iclone.org.uk/forum/topic/wallet-crash#post-511 Fri, 04 Mar 2011 11:27:00 +0000 EVEFan 511@http://www.iclone.org.uk/forum/ <p>Hi,</p> <p>v1.3.6 seems to have fixed the problem, thanks! </p> http://www.iclone.org.uk/forum/topic/wallet-crash#post-507 Sun, 20 Feb 2011 17:39:19 +0000 BenS 507@http://www.iclone.org.uk/forum/ <p>Think I might have this reproduced now thanks to the crash logs. It only appears to manifest only in the release build, not the debug one I've been trying to track things down on... this is progress... </p> http://www.iclone.org.uk/forum/topic/wallet-crash#post-505 Sun, 20 Feb 2011 13:26:51 +0000 BenS 505@http://www.iclone.org.uk/forum/ <p>Epic - thanks! </p> http://www.iclone.org.uk/forum/topic/wallet-crash#post-503 Fri, 18 Feb 2011 19:43:08 +0000 rottenator 503@http://www.iclone.org.uk/forum/ <p>crashlog in your mailbox </p> http://www.iclone.org.uk/forum/topic/wallet-crash#post-500 Fri, 18 Feb 2011 11:40:58 +0000 EVEFan 500@http://www.iclone.org.uk/forum/ <p>Hi,</p> <p>I sent a crash report last night to [support@iclone.co.uk]. I hope you got it okay.</p> <p>I found the following site to be slightly better at explaining how to get crash reports...</p> <p>[http://aplus.rs/apple/how-to-find-crash-logs-for-iphone-applications-on-mac-vista-and-xp/]</p> <p>I couldn't find the crash reports before because the "Application Data" directory is hidden by default. If you follow the instructions above, and type in the path in explorer (assuming you are using Windows XP), then it apprears.</p> <p>Here was my path...</p> <p>[C:/Documents and Settings/Administrator/Application Data/Apple Computer/Logs/CrashReporter/MobileDevice/XYX iPhone]</p> <p>I hope that helps get you some more reports :)</p> <p>Happy hunting - for bugs </p> http://www.iclone.org.uk/forum/topic/wallet-crash#post-497 Thu, 17 Feb 2011 12:51:13 +0000 BenS 497@http://www.iclone.org.uk/forum/ <p>Thanks - much appreciated - this one's driving me nuts as I just can't get the damned thing to crash! </p> http://www.iclone.org.uk/forum/topic/wallet-crash#post-495 Thu, 17 Feb 2011 09:28:50 +0000 rottenator 495@http://www.iclone.org.uk/forum/ <p>I'll try and see if I can create some crash logs for you over the weekend. If I haven't sent them to you by the end of the weekend please poke me. </p> http://www.iclone.org.uk/forum/topic/duplicate-corporation-issue#post-493 Mon, 14 Feb 2011 23:46:21 +0000 BenS 493@http://www.iclone.org.uk/forum/ <p>It'll be fixed in the next release! </p> http://www.iclone.org.uk/forum/topic/duplicate-corporation-issue#post-492 Sun, 13 Feb 2011 22:22:47 +0000 TsurugiSan 492@http://www.iclone.org.uk/forum/ <p>I have a similar situation that between 3 accounts, I have 7 in the same Corp, so I see 6 echos of the one Corp. Is there any way to check this info when it's displayed to remove echoes? It's not that big of a deal as they all give me the same info, but the clutter isn't fun.<br /> BTW, this is my first reply but LOVE the app. Great job man, and thank you for the work and time to make it better! </p> http://www.iclone.org.uk/forum/topic/wallet-crash#post-485 Tue, 08 Feb 2011 22:54:18 +0000 BenS 485@http://www.iclone.org.uk/forum/ <p>Still not managed to get the issue reproduced myself, or received any fresh crash logs :( </p> http://www.iclone.org.uk/forum/topic/wallet-crash#post-480 Mon, 07 Feb 2011 23:41:41 +0000 Adegans 480@http://www.iclone.org.uk/forum/ <p>Any progress on this issue yet?</p> <p>With my current business in eve it would really be handy if the wallets would work. </p> http://www.iclone.org.uk/forum/topic/wallet-crash#post-475 Tue, 01 Feb 2011 11:23:18 +0000 BenS 475@http://www.iclone.org.uk/forum/ <p><a href="http://developer.apple.com/library/ios/technotes/tn2008/tn2151.html#ACQUIRING_CRASH_REPORTS" rel="nofollow">http://developer.apple.com/library/ios/technotes/tn2008/tn2151.html#ACQUIRING_CRASH_REPORTS</a> has the instructions on where to find them. Easiest way to get them to me is mail to support at iclone dot org dot uk</p> <p>Not sure about the 'inactive' - I show up as that to myself, and you're showing up as a member to me. I'll have a poke around when I've got a sec! </p> http://www.iclone.org.uk/forum/topic/wallet-crash#post-474 Mon, 31 Jan 2011 16:12:03 +0000 antsy 474@http://www.iclone.org.uk/forum/ <p>Interesting to note that others can see their wallets, both character and corporation. I had assumed that my iClone crashing back the the iPhone main menu was just a program problem that everyone had. I've been using iClone for about 3 or 4 months now.</p> <p>Add me to the list of those that cannot (read as I've never) see(n) the wallet feature on iClone.</p> <p>BenS, you request logs....how can I find these logs on my iPhone to share with you?</p> <p>The wallet feature would be super wonderful. :)</p> <p>Antsy</p> <p>edited to ask why I'm listed as "inactive"? </p> http://www.iclone.org.uk/forum/topic/duplicate-corporation-issue#post-472 Mon, 31 Jan 2011 12:48:15 +0000 BenS 472@http://www.iclone.org.uk/forum/ <p>It's a display error - data only downloaded once. </p> http://www.iclone.org.uk/forum/topic/wallet-crash#post-471 Mon, 31 Jan 2011 08:04:46 +0000 BenS 471@http://www.iclone.org.uk/forum/ <p>Still can't get this one reproduced, but am still trying... crash logs welcome! </p> http://www.iclone.org.uk/forum/topic/duplicate-corporation-issue#post-470 Sun, 30 Jan 2011 16:07:36 +0000 Reefie 470@http://www.iclone.org.uk/forum/ <p>This duplication exists for the Corp jobs too.<br /> Could we have an option to disable Corp info for certain characters.<br /> Is this data being downloaded twice? </p> http://www.iclone.org.uk/forum/topic/wallet-crash#post-469 Sun, 30 Jan 2011 16:00:03 +0000 Reefie 469@http://www.iclone.org.uk/forum/ <p>I too have this issue, all characters crash as does the Corp wallet. </p>