rottenator iClone support & discussion en-US Wed, 08 Feb 2012 18:04:36 +0000 http://bbpress.org/?v=1.0.2 q http://www.iclone.org.uk/forum/search.php http://www.iclone.org.uk/forum/topic/skill-queue-not-working#post-554 Tue, 26 Jul 2011 09:50:28 +0000 skippermonkey 554@http://www.iclone.org.uk/forum/ <p>5 months and you cant fix it or even find the problem?</p> <p>hmm, did you give up on this app? </p> http://www.iclone.org.uk/forum/topic/wallet#post-552 Thu, 21 Jul 2011 01:43:41 +0000 DM613 552@http://www.iclone.org.uk/forum/ <p>I accept set corp tax to aught. Now I aswell see bounties from accord over 100k isk. Seems to be a botheration with tax abridgement of bounties over 100k isk if tax amount is set<br /> <a href="http://www.tera4sale.com/World-of-Warcraft-US.Items">Buy WOW Items</a><a href="http://www.myterastock.com/">Tera Online Gold</a><a href="http://www.tera2buy.com/">Tera Money</a> </p> http://www.iclone.org.uk/forum/topic/wallet-crash#post-520 Wed, 09 Mar 2011 10:03:25 +0000 BenS 520@http://www.iclone.org.uk/forum/ <p>There is a by-day list - toggle between month and day view via the control at the bottom of the screen. </p> http://www.iclone.org.uk/forum/topic/wallet-crash#post-519 Wed, 09 Mar 2011 03:26:42 +0000 Adegans 519@http://www.iclone.org.uk/forum/ <p>Can you add a list view to to the wallet similar to iCal for iPhone?<br /> The calendar view is less than efficient in my experience. </p> http://www.iclone.org.uk/forum/topic/wallet-crash#post-514 Sat, 05 Mar 2011 15:12:12 +0000 rottenator 514@http://www.iclone.org.uk/forum/ <p>Two things:<br /> 1) send crashlogs to [support_at_iclone.co.uk]<br /> 2) what is it you don't understand about the wallet? As it is, it shows a calendar with a 'dot' on each day you you have a walletjournal record. That way you can quickly see when you had transactions and they are sorted per day. For actual market transactions (so not ratting bounties and such) you can check the details (what you sold/bought and to/from whom). Maybe you expected the same view as in Eve itself? </p> http://www.iclone.org.uk/forum/topic/wallet-crash#post-513 Sat, 05 Mar 2011 03:56:42 +0000 ridnourpat 513@http://www.iclone.org.uk/forum/ <p>I just downloaded and installed the latest version of iClone because I read in the update notes that the Wallet crash issue was resolved with the new release. Before the upgrade when I opened the Wallet tab, the program would crash to the the iPhone home screen immediately. Now when I open it, I see the calendar (which I don't understand btw if it's supposed to show wallet information) briefly, then it crashes to the home screen. So I would say there has been a little improvement with the newer version, however, it is still broken for me. I understand you need crash logs. The site you provided with instructions menttions the location of these logs on the computer and says that if you upload them to iTunes that you would be able to access them there. But it doesnt describe how to upload the logs to itunes. </p> http://www.iclone.org.uk/forum/topic/wallet-crash#post-512 Fri, 04 Mar 2011 17:16:27 +0000 rottenator 512@http://www.iclone.org.uk/forum/ <p>Under certain circumstances checking the details of a transaction might crash iClone. I've reported it with all the info I could give. </p> http://www.iclone.org.uk/forum/topic/wallet-crash#post-511 Fri, 04 Mar 2011 11:27:00 +0000 EVEFan 511@http://www.iclone.org.uk/forum/ <p>Hi,</p> <p>v1.3.6 seems to have fixed the problem, thanks! </p> http://www.iclone.org.uk/forum/topic/wallet-crash#post-507 Sun, 20 Feb 2011 17:39:19 +0000 BenS 507@http://www.iclone.org.uk/forum/ <p>Think I might have this reproduced now thanks to the crash logs. It only appears to manifest only in the release build, not the debug one I've been trying to track things down on... this is progress... </p> http://www.iclone.org.uk/forum/topic/skill-queue-not-working#post-506 Sun, 20 Feb 2011 13:28:18 +0000 BenS 506@http://www.iclone.org.uk/forum/ <p>...especially as I've got a 3GS as well :/</p> <p>This really is the release of mysterious unreproducable bugs. </p> http://www.iclone.org.uk/forum/topic/wallet-crash#post-505 Sun, 20 Feb 2011 13:26:51 +0000 BenS 505@http://www.iclone.org.uk/forum/ <p>Epic - thanks! </p> http://www.iclone.org.uk/forum/topic/skill-queue-not-working#post-504 Fri, 18 Feb 2011 19:43:56 +0000 rottenator 504@http://www.iclone.org.uk/forum/ <p>That's really weird ... </p> http://www.iclone.org.uk/forum/topic/wallet-crash#post-503 Fri, 18 Feb 2011 19:43:08 +0000 rottenator 503@http://www.iclone.org.uk/forum/ <p>crashlog in your mailbox </p> http://www.iclone.org.uk/forum/topic/skill-queue-not-working#post-501 Fri, 18 Feb 2011 15:37:15 +0000 skippermonkey 501@http://www.iclone.org.uk/forum/ <p>OK.. ill explain, but i doubt it will help, because you cant reproduce it yourself.</p> <p>iClone lite i see the following</p> <p>Tap here to update<br /> Last:Never<br /> Next:Now</p> <p>I tap the button to start an update, and it does the update procedure fine, updates my info like my isk and skills i have learnt.</p> <p>Thing is, after it has finished updating it still looks like this</p> <p>Tap here to update<br /> Last:Never<br /> Next:Now</p> <p>the skill currently being updated doesnt show, and there are zero errors in the 'About' tab.</p> <p>i Dont know.. maybe you want to get a hold of a 3GS phone and see if you can reproduce it as you mentioned you tried on a 3G earlier. </p> http://www.iclone.org.uk/forum/topic/wallet-crash#post-500 Fri, 18 Feb 2011 11:40:58 +0000 EVEFan 500@http://www.iclone.org.uk/forum/ <p>Hi,</p> <p>I sent a crash report last night to [support@iclone.co.uk]. I hope you got it okay.</p> <p>I found the following site to be slightly better at explaining how to get crash reports...</p> <p>[http://aplus.rs/apple/how-to-find-crash-logs-for-iphone-applications-on-mac-vista-and-xp/]</p> <p>I couldn't find the crash reports before because the "Application Data" directory is hidden by default. If you follow the instructions above, and type in the path in explorer (assuming you are using Windows XP), then it apprears.</p> <p>Here was my path...</p> <p>[C:/Documents and Settings/Administrator/Application Data/Apple Computer/Logs/CrashReporter/MobileDevice/XYX iPhone]</p> <p>I hope that helps get you some more reports :)</p> <p>Happy hunting - for bugs </p> http://www.iclone.org.uk/forum/topic/wallet-crash#post-497 Thu, 17 Feb 2011 12:51:13 +0000 BenS 497@http://www.iclone.org.uk/forum/ <p>Thanks - much appreciated - this one's driving me nuts as I just can't get the damned thing to crash! </p> http://www.iclone.org.uk/forum/topic/wallet#post-496 Thu, 17 Feb 2011 09:34:57 +0000 rottenator 496@http://www.iclone.org.uk/forum/ <p>There is a little bug somewhere in the wallet see: <a href="http://www.iclone.org.uk/forum/topic/wallet-crash" rel="nofollow">http://www.iclone.org.uk/forum/topic/wallet-crash</a></p> <p>If enough info is available then BenS can dive into it and see where the bugger is hiding. But so far reproducing the bug has been a bit of a problem. I myself will try and find a way for him to get into this this weekend, but that doesn't guarantee that it will be fixed soon. </p> http://www.iclone.org.uk/forum/topic/wallet-crash#post-495 Thu, 17 Feb 2011 09:28:50 +0000 rottenator 495@http://www.iclone.org.uk/forum/ <p>I'll try and see if I can create some crash logs for you over the weekend. If I haven't sent them to you by the end of the weekend please poke me. </p> http://www.iclone.org.uk/forum/topic/skill-queue-not-working#post-494 Thu, 17 Feb 2011 09:20:22 +0000 rottenator 494@http://www.iclone.org.uk/forum/ <p>I can say with a pretty happy face that this app works quite well. There are indeed some issues, but its developed by one guy spending his free time to create this beauty.</p> <p>I do understand that if it doesn't work properly, like not showing the skillqueue is quite annoying. I haven't seen this problem on my 3G yet. And can't reproduce the issue either.</p> <p>The best thing to do is to explain as precise as possible what you do to update the app and what screens you see during the update. Also whether you use iClone or iClone Lite. If you are only using it for skill trainings take a look at the Lite version. It updates much quicker.</p> <p>If you tap 'About' you can see whether iClone experiences any errors. They are listed under API Errors per account. Tap the account that shows errors and you'll get a list with all the errors. </p> <p>If you could do the following it would probably already be of use for BenS to look further into it.</p> <p>If you are staring at the error list: tap "Edit" then you can clear them all by tapping "clear all" at the bottom of the screen.<br /> Then update the app and after the update check if you get any errors here and post them here.</p> <p>A wild guess at the problem that is really a wild guess is that the updating isn't finished by the time you exit the app again, such that it doesn't update everything and thinks that it hasn't updated anything. The Lite version updates much quicker since it doesn't grabs as much info as the full version. </p> http://www.iclone.org.uk/forum/topic/skill-queue-not-working#post-487 Wed, 09 Feb 2011 10:38:22 +0000 skippermonkey 487@http://www.iclone.org.uk/forum/ <p>not sure how i can help you reproduce this...</p> <p>my iPhone version is 4.2.1 (8C148a)<br /> model MC132ZP</p> <p>(Maybe this is just stupid to ask, but can anyone other than BenS confirm that this app works? Because when it works its a really great ap, and i really want to be able to use it) </p> http://www.iclone.org.uk/forum/topic/wallet-crash#post-485 Tue, 08 Feb 2011 22:54:18 +0000 BenS 485@http://www.iclone.org.uk/forum/ <p>Still not managed to get the issue reproduced myself, or received any fresh crash logs :( </p> http://www.iclone.org.uk/forum/topic/skill-queue-not-working#post-484 Tue, 08 Feb 2011 22:53:40 +0000 BenS 484@http://www.iclone.org.uk/forum/ <p>Still having trouble getting this reproduced, otherwise it would be fixed! </p> http://www.iclone.org.uk/forum/topic/skill-queue-not-working#post-482 Tue, 08 Feb 2011 13:24:58 +0000 skippermonkey 482@http://www.iclone.org.uk/forum/ <p>i havent been able to see any skills in training all year</p> <p>and i have reinstalled from itunes various times for the normal version and the lite version</p> <p>on the 'Tap here to update' it says Last: Never</p> <p>it correctly shows my wallet amount, my current skillpoints and skills learnt, but NEVER the skill currently in training</p> <p>at the moment the app is pretty useless, a skill planner that doesnt show skills being trained.</p> <p>This needs to be fixed no.1 priority, and im not the only one havign this problem, reviews of your app dating back to NOVEMBER 2010 say the same thing </p> http://www.iclone.org.uk/forum/topic/wallet-crash#post-480 Mon, 07 Feb 2011 23:41:41 +0000 Adegans 480@http://www.iclone.org.uk/forum/ <p>Any progress on this issue yet?</p> <p>With my current business in eve it would really be handy if the wallets would work. </p> http://www.iclone.org.uk/forum/topic/wallet-crash#post-475 Tue, 01 Feb 2011 11:23:18 +0000 BenS 475@http://www.iclone.org.uk/forum/ <p><a href="http://developer.apple.com/library/ios/technotes/tn2008/tn2151.html#ACQUIRING_CRASH_REPORTS" rel="nofollow">http://developer.apple.com/library/ios/technotes/tn2008/tn2151.html#ACQUIRING_CRASH_REPORTS</a> has the instructions on where to find them. Easiest way to get them to me is mail to support at iclone dot org dot uk</p> <p>Not sure about the 'inactive' - I show up as that to myself, and you're showing up as a member to me. I'll have a poke around when I've got a sec! </p> http://www.iclone.org.uk/forum/topic/wallet-crash#post-474 Mon, 31 Jan 2011 16:12:03 +0000 antsy 474@http://www.iclone.org.uk/forum/ <p>Interesting to note that others can see their wallets, both character and corporation. I had assumed that my iClone crashing back the the iPhone main menu was just a program problem that everyone had. I've been using iClone for about 3 or 4 months now.</p> <p>Add me to the list of those that cannot (read as I've never) see(n) the wallet feature on iClone.</p> <p>BenS, you request logs....how can I find these logs on my iPhone to share with you?</p> <p>The wallet feature would be super wonderful. :)</p> <p>Antsy</p> <p>edited to ask why I'm listed as "inactive"? </p> http://www.iclone.org.uk/forum/topic/wallet-crash#post-471 Mon, 31 Jan 2011 08:04:46 +0000 BenS 471@http://www.iclone.org.uk/forum/ <p>Still can't get this one reproduced, but am still trying... crash logs welcome! </p> http://www.iclone.org.uk/forum/topic/wallet-crash#post-469 Sun, 30 Jan 2011 16:00:03 +0000 Reefie 469@http://www.iclone.org.uk/forum/ <p>I too have this issue, all characters crash as does the Corp wallet. </p> http://www.iclone.org.uk/forum/topic/wallet-crash#post-468 Fri, 28 Jan 2011 21:09:31 +0000 Adegans 468@http://www.iclone.org.uk/forum/ <p>Exact same issue as rottenator has. For all 3 my chars. I've reinstalled iClone but that didn't help.</p> <p>I have a iPhone 3G with 3.1.3. </p> http://www.iclone.org.uk/forum/topic/wallet#post-462 Mon, 24 Jan 2011 14:18:02 +0000 Sri Belial 462@http://www.iclone.org.uk/forum/ <p>I have set corp tax to zero. Now I also see bounties from concord over 100k isk. Seems to be a problem with tax reduction of bounties over 100k isk when tax rate is set. </p>